Copilot Studio in a Day formerly PVAIAD

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About Course

The Power Virtual Agents in a Day course is a comprehensive training program designed to empower learners with the skills to create, deploy, and manage intelligent virtual agents using Microsoft’s Azure Power Virtual Agent platform. The course is structured into modules, each focusing on different aspects of chatbot development.Module 1: Introductions offers an overview of the course, its objectives, and the potential of virtual power agents in automating customer service and internal processes.Module 2: Create topics from existing webpages guides learners through leveraging content already available on websites to quickly build conversation topics for their bots.Module 3: Authentication delves into securing interactions and ensuring that users can safely authenticate when using the virtual agent.Module 4: Create a chatbot in Microsoft Teams focuses on integrating bots within the Microsoft Teams environment, enhancing collaboration and productivity.Module 5: Chatbot conversation style educates on crafting engaging and natural dialogues, ensuring the virtual agent can handle conversations effectively.By the course’s end, participants will have a solid foundation in creating Azure Power Virtual Agents, enabling them to enhance customer experiences and streamline business processes with intelligent automation.

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What Will You Learn?

  • Understand the fundamentals of Power Virtual Agents and their role in creating intelligent chatbots.
  • Learn how to extract and utilize content from webpages to create informative chatbot dialogue topics.
  • Gain knowledge on implementing user authentication within chatbots to personalize interactions and maintain security.
  • Acquire the skills to build a functional chatbot directly within Microsoft Teams, enhancing team collaboration.
  • Develop an understanding of best practices for designing chatbot conversations that are engaging and user-friendly.
  • Explore the capabilities of Power Virtual Agents to analyze and improve chatbot performance using analytics.
  • Experience with the end-to-end process of deploying a chatbot and managing its lifecycle.
  • Learn how to integrate chatbots with other Microsoft Power Platform components and external services for extended functionality.
  • Understand how to handle complex scenarios in chatbot conversations using advanced techniques such as branching logic and variables.
  • Discover strategies to troubleshoot and refine chatbot experiences based on user feedback and interaction data.