ITIL® 4 Leader: Digital and IT Strategy

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About Course

The ITIL® 4 Digital and IT Strategy course is a critical component of the ITIL 4 Strategic Leader certification, aimed at equipping IT and digital leaders with the skills to craft and execute an effective IT and digital strategy that aligns with the wider business goals. This course delves into the essentials of Digital Transformation, the development of digital and IT strategies, and the management of innovation and emerging technologies.Learners will explore various modules covering key concepts such as Digital Transformation, competitive advantage, ITIL® practices, vision for digital organizations, strategic planning, and measuring the effectiveness of strategy implementation. With a blend of strategic approaches, the ITIL strategic leader training prepares individuals to lead with agility and confidence in a dynamic digital environment.Upon completion of the course, participants will be able to manage risks, foster innovation, and drive continual improvement to maintain long-term organizational viability. This training is crucial for those looking to attain the esteemed ITIL 4 Strategic Leader certification and excel in digital and IT strategy roles.

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What Will You Learn?

  • Understand the key concepts of digital and IT strategy, including the impact of digital technology on service management.
  • Gain knowledge on how to lead Digital Transformation efforts and drive business success through effective IT and digital strategies.
  • Learn to foster a competitive advantage through the development and implementation of innovative services and products.
  • Grasp the importance of a multi-tiered approach to strategy and how it interacts with business and operating models.
  • Apply the ITIL® Service Value System to strategy development, recognizing the importance of opportunities, demand, and value streams.
  • Incorporate ITIL® Guiding Principles and Practices in governance and continual improvement initiatives.
  • Develop a clear and compelling vision to guide digital strategy, considering the implications of digital disruption.
  • Conduct environmental and readiness assessments to evaluate the current state of digital capabilities.
  • Formulate strategic plans that encompass financial aspects, business model innovation, and portfolio optimization.
  • Design strategic approaches to achieve operational excellence, drive evolution, and maintain social responsibility and sustainability.
  • Implement and measure strategic initiatives effectively, ensuring alignment with overall business objectives.
  • Foster an organizational culture that supports ongoing innovation and the adoption of emerging technologies.
  • Manage strategic risks through systematic identification, assessment, and treatment processes.
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